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If you live outside the European Union and want to take your shopping with you to your country, Sanferbike gives you every facility for you to reimburse the VAT. So, you will buy cheaper at Sanferbike.

What is Tax-Free? When you shop Tax-Free, it means you will get the VAT (Value Added Tax) element of the purchase price refunded. As a foreign resident you can claim this tax back and therefore, shop Tax-Free.

How can I get my refund? First of all, if you go out in Spain, you must validate your tax-free document on DIVA digital sealing machines. You must also carry the merchandise purchased by hand when you leave the EU (remember, within 3 months of purchase). You can then get your refund at various airports located in Spain, as well as in different countries inside and outside the EU.

Can everyone shop Tax-Free in Spain? NO. Only non EU-residents can claim VAT refund in Spain. Therefore, residents of the following countries are not eligible for Tax-Free: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (incl. Monaco), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (incl. Isle of Man). As an exception IT IS POSSIBLE TO HAVE A TAX FREE RESIDENTS IN Andorra, Gibraltar, Ceuta, Melilla and Canary Islands.

How high is the VAT rate in Spain? All sale prices include a VAT rate over the base price, before taxes. In Spain this rate rises to 21%. This VAT rate hence corresponds to 17.35% of the total selling price. For example: if the price of good including VAT is 120€, the VAT is calculated: 120 x 17,35% = 20,82€

Is there a minimum amount when shopping Tax-Free in Spain? No.

Can I use the Tax-Free system for all my expenses? No, you can only use it for goods which you export out of the country. You cannot claim the VAT refund for goods and services consumed during your stay in Spain, i.e. meals, hotel bills and car rental.

TIPS TO BUY TAX FREE The correct form must be completed at the point of sale (indispensable: Name of traveler, Passport number, Country of residence) The customer must leave the EU within 3 months after the month of purchase. The travelers must stamp the documents at Customs and show the goods purchased. Request your tax free document: Normal type: 21% Reduced type: 10% Super reduced type: 4%. Select the document: The tourist has a period of 3 months to seal the tax-free document before leaving the European Union. Recover your money: Cash your tax-free documents in cash at the return points or by credit card. You have a term of 4 years from the day of purchase to collect your refund.

NEW DIVA DIGITAL SEALING SYSTEM The State Agency of Tax Administration (AEAT) has launched a new digital sealing technology of the Tax Free document, known as DIVA (VAT Refund), with the aim of streamlining customs procedures. You will only have to scan the barcode of your Tax Free document on the validation machine. Therefore, it is no longer necessary to queue in front of the customs office. Electronic validation is already operating in several airports in Spain.

Identify the DIVA digital sealing machines and place the Tax Free document under the barcode reader. Only those Tax Free documents that mention the word DIVA can be validated on this support. If your document is not identified with the word DIVA, you should contact a Customs officer.

Once you have obtained the Customs stamp, you can claim your refund on your credit card or in cash at any of the return points located at the airports. * We remind you that a credit card refund is free of 100% commissions and will avoid long lines and waiting. If you choose to get your credit card refund, all you need is to return your Tax Free document in our paid postage envelope. This shipment can be made free of charge from any country in the world.

For more information, you can check the website:


Sanferbike has 3 bike shops in Madrid, each with its own bike workshop, as well as the online cycling shop, with the best products and the best brands of bicycles: Trek, Cannondale, Scott, Orbea, BMC, Santa Cruz, Giant, Wilier, 3T, LIV, Enve, Open, Moustache, Littium, Cinelli, Basso, Factor, Colnago ...

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