SIMPLE AND QUICK ONLINE RETURNS All online purchases have a return period of 14 days. If you do not like the purchased product, it does not suit you or it is not what you expected, you can return it without problem.

Once we receive the item and verify that it is in perfect condition (unworn and with all the original labels / packaging) we will proceed to refund the amount of the item with the same means of payment that you used in the purchase.

Shipping back to our stores is always charged to the buyer, so you must send your purchase to our Sanferbike M-30 store (ATT: Online Department). C / Monte Ulía, 2 corner C / Lozano, 2. 28053 Madrid.

And if you are in the Community of Madrid or surroundings you can also go to your nearest Sanferbike store to make the change or return. If you decide to return it, we will refund the amount in cash and on the spot.